Symbiont Ecology Group understands that it is important for you to know that any information provided to us by you is treated appropriately. Our responsibility to protect and sustain the privacy, accuracy and security of your personal information is taken very seriously by the staff at Symbiont Ecology Group. The highest standards and reasonable steps have been put into practice in order to maintain the proper handling of all personal information.

The Commonwealth Privacy Act 1988 and general law place strict requirements on us to treat any information you give us as confidential.

1.Collection
Symbiont Ecology Group only collects information which is necessary for us to obtain a business relationship with you. This business relationship includes the supply of quality consultancy, research and educational services, other related products and services, the management of all business transactions held with us, the administration of accounts held with us, informing you of current and new products and services provided by us, and any other information that may be relevant to you. The information we collect generally includes: name, delivery address, billing address, contact details, details relevant to effect payment eg bank account details, credit card details. We collect the information we require directly from you when you submit a form or provide details over the phone/website.

2.Use and Disclosure
Symbiont Ecology Group uses your information to carry out business dealings with you, to assist us in our financial dealings with you, for promotion and direct marketing of our products and services, internal product/service analysis and to comply with applicable laws and regulations. When we send promotional material to you via email we comply with the Spam Act 2003.
We do not disclose your information to any other organisations or individuals.

3.Security and Maintenance
The security of your information is a high priority at Symbiont Ecology Group. Only those staff members directly responsible for your business relationship have access to your information. We take reasonable measures to keep your information accurate and up to date. In order to assist us in maintaining relevant information we ask you to inform us of any changes to your situation.

4.Access and Correction
You are able to access your information held by us by contacting us:

Telephone: 0421 573 262
Fax: (02) 6687 2142
Email: symbiont@symbiontecology.com, or

5.Enquiries and Disputes
If you believe that Symbiont Ecology Group has breached your privacy or you would like to discuss any issues with us please contact us as per the details above.

6.Policy Changes
This policy may change from time to time.